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Why do stakeholders keep asking data scientists for the wrong analysis? They don't. They're telling you their symptoms, not their problems.
These aren't problems - they're symptoms of deeper issues. But most data scientists take these requests at face value and build solutions that address the symptom, not the root cause. Then they wonder why their technically perfect models sit unused. Decision scientist Prof Jeff Camm has a different approach. He treats business requests like detective work. He starts by asking: "What's disturbing you? What's giving you heartburn?" Then comes the game-changing question: "What do you control that could alleviate those symptoms?" Whatever they can control - that's your real problem to solve. But that's just the beginning. In the latest Value Boost episode of Value Driven Data Science, Jeff walks me through his complete problem-framing framework and reveals advanced techniques for ensuring your analysis addresses real business needs. You'll discover:
11 minutes that could transform how you approach every future project. Listen now on Apple Podcasts or Spotify, or click the link below: Talk again soon, Dr Genevieve Hayes |
Twice weekly, I share proven strategies to help data scientists get noticed, promoted, and valued. No theory — just practical steps to transform your technical expertise into business impact and the freedom to call your own shots.
Most data scientists think the hardest part of experimentation is the statistics. It’s not. It’s telling people their ideas didn’t work. Here’s a reality check about experimentation: Even at companies like Google and Netflix, 70-90% of experiments don’t show positive results. That means if you’re running A/B tests, you’ll be delivering “bad news” far more often than good news. Now imagine being the data scientist who constantly tells people their ideas didn’t work. How long before...
"The show doesn't go on because it's ready; it goes on because it's 11:30." - Lorne Michaels, creator of Saturday Night Live. Data scientists can learn a lot from Saturday Night Live. SNL has a rule: The show goes on at 11:30. Not when it’s perfect. Not when everyone’s happy with it. At 11:30. Many years ago, I was responsible for performing the annual workcover premium rate calculation for the whole of Victoria. It was a calculation of the utmost importance - $2b in revenue depended on it...
For the 4 1/2 years of my PhD, I worked with a de-identified dataset that felt like nothing more than numbers on a page. Cold. Abstract. Disconnected from any real human experience. Each “person” was just a line in an Excel spreadsheet, with an ID in place of a name. When I started my first role in insurance pricing, my mindset initially remained the same. That was until my boss took me along to speak to a policyholder - putting me face-to-face with one of the people my data actually...